Delivery Policy
Trecsa delivers digital services and software — not physical goods. This policy describes how deliverables are provided.
1. Nature of Services
We provide custom web development, software, integrations, and consulting. All deliverables are digital and delivered electronically.
2. Delivery Method
- Code & assets: via Git repository, secure download, or deployment to agreed hosting
- Documentation: via email, shared documents, or project portal
- Live applications: deployed to staging/production servers with access credentials provided securely
- Integrations: configured on your Razorpay, Meta, or other accounts with handover documentation
3. Timelines
Delivery timelines are specified in each project proposal. Typical ranges:
- Landing pages / small sites: 1–3 weeks
- Full web applications: 4–12 weeks depending on scope
- Integrations (Razorpay, Meta API): 1–2 weeks
Timelines depend on timely client feedback and content provision. Delays in client input may extend delivery dates proportionally.
4. Milestone Delivery
Projects are typically delivered in milestones (design → development → testing → launch). Each milestone is reviewed and approved before proceeding. Payment milestones align with delivery milestones as agreed in the proposal.
5. Acceptance
Deliverables are considered accepted if no written objections are raised within 7 business days of delivery notification. Minor revisions within agreed scope are included; scope changes require a change order.
6. Support After Delivery
Post-launch support terms (bug fixes, maintenance, warranty period) are defined in each project agreement. General enquiries: hello@trecsa.in